In the 1991 Bill Murray comedy, What About Bob, Murray’s character Bob, an obsessive-compulsive neurotic is the patient of a therapist, played by Richard Dreyfuss, has written a self help book that instructs people like Bob to, “take baby steps.”
Along the lines of baby steps, I was sharing with a friend recently about the slow progress that was being made with an initiative I was participating in and he shared that when you are making big changes in an organization, especially major culture shifts, that much of what we do is about incremental change.
In his book Atomic Habits, James Clear writes about a phenomenon of the delay between when we start working toward a goal and the time it takes before we are able to see measurable progress. He refers to this as the Plateau of Latent Potential.
There are several metaphors to illustrate his point: that of the stone cutter and that of melting an ice cube.
Many teams have used the metaphor of the stonecutter pounding away at a rock with seemingly no progress toward his goal only to finally break the rock with one swing. Clear includes this metaphor in his book:
“Mastery requires patience. The San Antonio Spurs, one of the most successful teams in NBA history, have a quote from social reformer Jacob Riis hanging in their locker room: ‘When nothing seems to help, I go and look at a stonecutter hammering away at his rock, perhaps a hundred times without as much as a crack showing in it. Yet at the hundred and first blow it will split in two, and I know it was not that last blow that did it—but all that had gone before.’”
Another metaphor that I have used is that of the giant bamboo tree. When farmers plant the seeds for the giant bamboo tree, they will spend the entire first year watering and fertilizing the seeds without any visible growth in the plant. This process is repeated for the next three years with the farmer watering and fertilizing the plant without any visible progress. In the fifth year after it’s planting, at some point, the bamboo will grow up to 80 feet in just six weeks.
So the question we ask is did it take six weeks for the bamboo to grow 80 feet or five years? The answer is that for the previous five years, the plant was establishing the strong roots that would be needed to support the massive growth it would experience in that brief six week period.
My favorite metaphor for this process of incremental change and the plateau of latent potential is that of the ice cube. If we have been given the challenge to melt an ice cube and the current temperature is 25 degrees, even if we find a way to raise the temperature 6 degrees, we won’t see any progress as the ice cube will continue to refuse to melt. It’s not until we’re able to raise the temperature to 33 degrees that we will see the ice cube melt and our hard work pay-off.
Clear writes: “Complaining about not achieving success despite working hard is like complaining about an ice cube not melting when you heated it from twenty-five to thirty-one degrees. Your work was not wasted; it is just being stored. All the action happens at thirty-two degrees. When you finally break through the Plateau of Latent Potential, people will call it an overnight success.”
Regardless of your goals, there will come a time when progress will become imperceptible. During those times when you know your process aligns with your mission, vision and principles, then baby steps may be as good as it gets. With a little time and an a different perspective, you may be able to see the massive growth that is happening in small increments.